Chief Minister Arvind Kejriwal-led Delhi federal government on Thursday introduced a devoted helpline number on WhatsApp to guarantee that people have simple access to reliable info around the COVID-19 crisis.
“” … the Health and Family Welfare Department of Government of NCT of Delhi has actually released a devoted WhatsApp helpline number – +91 88000 07722. This service is free-to-use and will function as a main source for precise, reliable, and updated details on the continuous pandemic,” “WhatsApp stated in a declaration. Also ReadHow Technology Aids in Tackling With Coronavirus Outbreak?
To utilize the helpline, users require to conserve the number in their phone contacts and after that text '’ Hi'’ in a WhatsApp message to get going. This service has actually been constructed on the WhatsApp Business API, utilizing Infobip India and will be offered in English.
This WhatsApp helpline is an automatic chatbot'’ service that will permit residents to get confirmed responses to concerns about coronavirus from the federal government health department within 24 hours, the declaration stated.
The service will supply info on subjects such as coronavirus avoidance and signs in addition to pointers on containment, other service helpline numbers, requesting e-passes and basic details on steps that the federal government is requiring to tackle this crisis, it included.
“” The Delhi federal government mores than happy to partner with WhatsApp to develop a devoted coronavirus helpline for its homeowners to make sure that all your inquiries connected to coronavirus are responded to with precise and reliable details. We are doing whatever we can to keep our residents safe in these difficult times and advise everybody to remain inside and guarantee they rely just on confirmed channels of info,” “Delhi Chief Minister Arvind Kejriwal stated.
WhatsApp India Head Abhijit Bose stated the business'’s focus, at this time, is to ensure every person can access precise and trustworthy health associated info.
“” We value the chance to support the Government of Delhi and prompt individuals to do their part by depending on main and genuine sources of details,” “he included.
In addition to the MyGov main helpline, comparable services have actually been presented in a number of states of India to empower users to discover reputable info both in English and their particular local language. Users can reach health ministries of Maharashtra, Gujarat and Kerala on WhatsApp with more states to introduce in the coming days, the declaration stated.
Users can likewise connect to the fact-checking neighborhood by going to WhatsApp'’s recently-launched Coronavirus Information Hub, it included.
Delhi has actually reported 219 cases of coronavirus and 4 deaths to date. In general, over 1,900 coronavirus cases and 50 deaths have actually been reported throughout India.
( Edited by Saheli Sen Gupta)
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